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Dunnolly Estate Wines
Established in 1995!

Dunnolly Estate Wines Terms and Conditions

Warranty Policy
Should you discover any defects in our wine(s) please contact the Sales Office direct on Tel 03 314 6940 and we will assist you. When replacements are not available we may, at our discretion, provide a complete refund.

Purchasing Policy
Our Liquor Licence requires that the person being supplied must be over 18 years of age.

Delivery Policy
We will not deliver to a Post Office box or any address in which we deem suspicious. We ship our goods using either Fastway Couriers or Courier Post for New Zealand deliveries. Within New Zealand you should expect your order to be delivered within five working days from receipt of your order. Should you feel that your goods do not arrive in good condition, please feel free to contact us using our contact form. We are not responsible for loss or damage to goods that are delivered to an incorrect address.

Unfortunately we do not ship Internationally.

Returns Policy
Please notify us by email or by telephone it you are intending to return wine(s). You are able to make returns within 30 days of delivery. You may return any item you purchase in new condition with original packaging for a full refund. We’ll also pay the return shipping cost if the return is a result of our error. We’ll notify you via e-mail of your refund once we’ve received and processed the returned item. You can expect a refund in the same form of payment originally used for purchase within seven business days of our receiving your return.

Privacy Policy
Any personal information that is provided by the user of this website is retained by merchant for the purposes of contact and shipping only and will not be distributed to third parties.

Secure Payment Policy
All credit card transactions are processed immediately with DPS. The payment page is hosted by DPS and secured with 128 bit encryption. The card details you enter are safe because they are not stored or cached by the merchant but entered directly into the banking system. You will receive an instant confirmation of transaction approval or decline before being returned to this merchant web site.

Signed

Peter Parish
Proprietor.

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